Customer Service Representative

1 month ago

Brick, United States Precision Door Service Full time

Precision Door Service, located in Brick, NJ is seeking a full time Customer Service Representative. Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You will work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. As a CSR, you will act as a liaison, provide product and services information, and resolve any emerging problems that our customers might face with accuracy and efficiency.

Responsibilities:

  • Manage large amounts of incoming calls
  • Schedule service calls for customers and route technicians in an efficient manner
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives
  • Follow communication procedures, guidelines and policies
  • Greet customers warmly and ascertain problem or reason for calling
  • Advise on company information
  • Resolve customer complaints via phone or email
Qualifications:
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent
  • Ability to pass a drug screening and a background check
  • Knowledge of Monmouth, Ocean, Burlington, Mercer and Middlesex counties are helpful but not required

Hours/Schedule:

Monday-Friday 8:00am-6:00pm
Saturday 8:00am-4:00 pm
Benefits:
Medical
Paid Time Off
401K

Compensation: $17.00 per hour

Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.

We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.

We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.

We also ranked #227 in Entrepreneur® magazine's Franchise 500.

We received the "Spirit of Success" award from Southwestern Bell.

Multiple franchises with the Angie's List Super Service Award.
Our Mission:

To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:

To establish Precision Door Service as the public standard and national household name in garage door repair service.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Precision Door Service Corporate.

  • Customer Service Representative

    2 days ago

    Brick, United States Precision Door Service Full time

    Precision Door Service, located in Brick, NJ is seeking a full time Customer Service Representative. Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You will work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their...

  • Customer Service Representative

    23 hours ago

    Brick, United States Precision Door Service Full time

    About the RolePrecision Door Service, a leading provider of residential garage door repair services, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, resolving issues, and providing accurate information to our valued...

  • Customer Service Representative

    24 hours ago

    Brick, United States Precision Door Service Full time

    About the RolePrecision Door Service, a leading provider of residential garage door repair services, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, resolving issues, and providing accurate information to our valued...

  • Phlebotomist Patient Services Representative

    3 months ago

    Brick, United States Global Technical Talent Full time

    Phlebotomist Patient Services Representative (Onsite) Contract Duration 2 Months Pay rate up to $21/hr Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient...

  • Customer Service

    3 months ago

    Brick, United States Sheer Services Full time

    Job DescriptionJob DescriptionSheer Enterprises is a Certified Building Contractor (CBC1257467) specializing in Facilities Maintenance, Remodels, and Roll-outs specifically within the restaurant and retail industry. Our work is conducted using our own In-House Crews. We have multiple offices throughout the U.S. strategically located to better serve the...

  • Smashburger - Cashier & Customer Service - Urgently Hiring

    1 month ago

    Brick, United States Seasoned Full time

    Smashburger - Brick is looking for a full time or part time Cashier and Customer Service team member to join our location in Brick Township, NJ. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions...

  • Operations Manager

    4 months ago

    Brick, United States Nick Catone LLC Full time

    Job DescriptionJob Description· Engage daily and continually follow up on all platforms of communication between members and potential members in a timely manner (especially on Gmail, Instagram, Facebook, Telephone)· Manage the social media platforms of Instagram and the Facebook pages for the business to engage with members and potential members·...

  • Customer Service Associate

    5 days ago

    Brick Township, United States Roy Rogers Full time

    Become a part of the Roy Rogers familyWe are seeking enthusiastic Customer Service Associates to provide outstanding service and delicious meals in a lively atmosphere. In this role, you will be instrumental in ensuring that each visitor enjoys a delightful experience at Roy Rogers. Your duties will encompass greeting customers, processing orders, and...

  • Customer Service Associate

    5 days ago

    Brick Township, United States Roy Rogers Full time

    Become a part of the Roy Rogers familyWe are in search of enthusiastic customer service associates to provide outstanding hospitality and delicious meals in a lively atmosphere. As a customer service associate, you are instrumental in ensuring that each visitor enjoys a memorable experience at Roy Rogers. Your duties encompass greeting patrons, processing...

  • Brand Ambassador Sales Representative

    7 days ago

    Brick, United States Direct Demo Part time $23 - $28

    Job DescriptionJob DescriptionWE ARE CURRENTLY HIRING FOR SEVERAL COSTCO LOCATIONS!Seeking positive, energetic, and sales-focused professionals who can be passionate brand ambassadors! This is a fantastic opportunity selling nutritional supplements made by Qunol.Are you highly motivated by goals, love interacting with people and known to be a self-starter?If...

  • Customer Experience Specialist

    2 months ago

    Brick, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Occasional Seasonal Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous...

  • Customer Support Specialist

    4 days ago

    Brick, United States EXCLUSIVE NATIONAL AUTO CLUB LLC Full time

    Job OverviewPosition: Customer Support SpecialistWe are seeking two dedicated customer support specialists to join our dynamic team. This role involves working in a fast-paced office setting where you will be responsible for:Handling incoming calls with professionalismResponding to emails promptlyTaking and reviewing messagesDocumenting important...

  • Door Installer/Technician

    4 days ago

    Brick, United States Precision Door Service Full time

    GARAGE DOOR INSTALLER/TECHNICIAN WANTED (BRICK, NJ) Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You will work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented,...

  • Service Operations Coordinator

    4 days ago

    Brick, United States Sheer Services Full time

    Job OverviewSheer Services is a recognized leader in the Building Contractor industry, focusing on Facilities Maintenance, Renovations, and Roll-outs primarily within the restaurant and retail sectors. Our operations are executed by our dedicated In-House Teams, ensuring quality and consistency across our projects.Position Location: Brick, NJThe ideal...

  • Service Manager

    2 months ago

    Brick, United States Suntex Marina Investors, LLC Full time

    Job DescriptionJob DescriptionDUTIES AND RESPONSIBILITIES:1. Schedule and coordinate the activities of all service crew members2. Ensure that the project crews follow safety guidelines and further develop the property service teams’ safety culture including3. Continue to develop the service team skillsets, develop training programs and provide direct hands...

  • Patient Service Specialist

    2 months ago

    Brick, United States Kessler Rehabilitation Center Full time

    Overview: Kessler Rehabilitation Center Patient Service Specialist * Front Desk Receptionist Position* Location: Brick, New Jersey Full-time 40 hours/week Pay Range: $18-21 hourly depending on experience Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals....

  • Retail Sales Advisor- Intel

    1 month ago

    Brick, United States Acosta Group Full time

    **Retail Sales Advisor- Intel** Location**NJ - BRICK TOWNSHIP** **Do you enjoy interacting with people?** ActionLink has a part-time opportunity for someone to join our Intel Computer Promoter Team! We are seeking an engaging individual who will enjoy creating a world-class service environment inside a local Best Buy's computer department. This role...

  • Retail Sales Advisor- Intel

    2 months ago

    Brick, United States ActionLink Full time

    Job DescriptionJob DescriptionDo you enjoy interacting with people?ActionLink has a part-time opportunity for someone to join our Intel Computer Promoter Team! We are seeking an engaging individual who will enjoy creating a world-class service environment inside a local Best Buy's computer department. This role represents our client, Intel®, by...

  • Patient Intake Rep- Per Diem- Day

    1 month ago

    Brick, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one...

  • Patient Intake Rep- Per Diem- Day

    4 weeks ago

    Brick, United States Hackensack Meridian Health Full time

    Overview "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...