Retail Customer Service Representative

4 weeks ago


Brick, United States FedEx Full time
FedEx Retail Customer Service Associate

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at FedEx. As a key member of our retail team, you will play a critical role in delivering exceptional customer experiences and providing top-notch service to our customers.

Key Responsibilities:
  • Follow instructions from supervisors and assist other team members in performing store functions.
  • Assist in the training of store team members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs and provide tailored solutions.

What You'll Gain:

  • Opportunity to work in a fast-paced and dynamic retail environment.
  • Chance to develop your customer service and communication skills.
  • Collaborative and supportive team environment.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.

Why FedEx?

  • We offer competitive pay and benefits.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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