Claims Representative
2 weeks ago
At The Cincinnati Insurance Companies, we prioritize people and apply the Golden Rule to our daily operations. We're seeking exceptional individuals to join our talented team, where we strive to be the best company serving independent agents.
We help protect families and businesses by preventing or recovering from losses. Our service-oriented, ethical, knowledgeable, and caring associates are the heart of our vision.
Key Responsibilities:- Investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
- Interview insureds, claimants, and witnesses to gather information.
- Consult police and hospital records to assess claim facts and policy coverage.
- Inspect property and auto damages and write repair estimates.
- Prepare reports of findings and secure settlements with insureds and claimants.
- Use claims-handling software, company car, and mobile applications to adjust losses in a paperless environment.
- Provide superior and professional customer service.
- Become a certified and active Arbitration Panelist once eligible.
- Be available and communicative during regular business hours.
- Have a desire to learn about the insurance industry and provide a great customer experience.
- Be able to work unsupervised.
- Have excellent verbal and written communication skills.
- Have strong interpersonal skills.
- Have excellent problem-solving, negotiation, organizational, and prioritization skills.
- Be prepared to follow up with others in a timely manner.
- Have a valid driver's license.
- Company car.
- Company stock options, including Restricted Share Units and Incentive-based stock options.
- Paid time off (PTO).
- 401K with 6% company match.
We promote a lifelong learning approach, providing the tools and training to be successful and become a trusted, respected insurance professional. Enjoy benefits and amenities that increase well-being and satisfaction.
Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week.
We welcome and value a diverse workforce, providing equal employment opportunity to all qualified persons without regard to race, creed, color, sex, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.
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