Fraud Risk Specialist Representative

4 weeks ago


Tucson, Arizona, United States Hughes Federal Credit Union Full time

Fraud Risk Specialist Representative

Job Summary:

To provide fraud risk support for the Credit Union, ensuring the security and integrity of member accounts.

Responsibilities:

  • Provide support to branch and department staff regarding escalation of fraud issues.
  • Manage incoming debit card fraud, debit card non-fraud, debit ATM disputes, and paperless claims.
  • Review all return check deposits and process claims in a timely manner, according to REG E guidelines.
  • Utilize the Verafin system for alerts and case review.
  • Monitor online mobile banking login information, account changes, newly added devices, and IP address location to prevent account take over and account fraud.

Requirements:

  • Minimum of six months of similar or related experience.
  • Equivalent to a high school education.

Benefits and Perks:

  • Generous Paid Time Off Policy.
  • 401(k) plan with 7% company match.
  • Health, Dental, and Vision Insurance.
  • Life and Disability Insurance.
  • Competitive Wage and Career Growth.

Hughes Federal Credit Union is a background screening, credit check, and E-Verify workplace.



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