Fraud Risk Specialist Representative
4 weeks ago
Fraud Risk Specialist Representative
Job Summary:
To provide fraud risk support for the Credit Union, ensuring the security and integrity of member accounts.
Responsibilities:
- Provide support to branch and department staff regarding escalation of fraud issues.
- Manage incoming debit card fraud, debit card non-fraud, debit ATM disputes, and paperless claims.
- Review all return check deposits and process claims in a timely manner, according to REG E guidelines.
- Utilize the Verafin system for alerts and case review.
- Monitor online mobile banking login information, account changes, newly added devices, and IP address location to prevent account take over and account fraud.
Requirements:
- Minimum of six months of similar or related experience.
- Equivalent to a high school education.
Benefits and Perks:
- Generous Paid Time Off Policy.
- 401(k) plan with 7% company match.
- Health, Dental, and Vision Insurance.
- Life and Disability Insurance.
- Competitive Wage and Career Growth.
Hughes Federal Credit Union is a background screening, credit check, and E-Verify workplace.
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