Retail Sales Lead

3 weeks ago


Durham, North Carolina, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Sales Lead to join our team at The Streets at Southpoint in Durham, NC. As a Sales Lead, you will be responsible for delivering an exceptional customer experience and driving sales growth in our retail store.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Engage customers in new and meaningful ways, sharing knowledge on our products and services.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback to associates on our customer experience playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines to enhance the customer shopping experience.
  • Participate in providing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives in performance, productivity, efficiency, and quality standards.
  • Serve as a resource for product knowledge to customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
  • Knowledge and familiarity of active lifestyle choices, such as yoga, cycling, and running.
  • Ability to socially interact with customers, employees, and business partners.
  • Ability to work with large teams and have great interpersonal skills.
  • Self-motivated, a good communicator, and able to bring out the best in others.
  • Familiarity with retail inventory and POS systems.
  • Flexibility in work hours, open to working evenings, weekends, and national holidays.
About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest-growing online fashion brands in history. We help brands launch, scale, and grow across product categories and geographically. Our unique approach is powered by our proprietary, end-to-end tech platform that enables our brands to deliver a level of personalization, value, and satisfaction that is unrivaled in the fashion industry.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.



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