Operations Management Lead
3 days ago
Overview
St. Mary's Bank, the Nation's First Credit Union, is seeking a seasoned professional to fill the role of Director of Operations & Technology. With a strong focus on innovation and member satisfaction, we are committed to delivering exceptional services and solutions that meet the evolving needs of our community.
About the Job
The successful candidate will be responsible for leading the overall strategic development and execution of Operations & Technology for the Credit Union. This includes formulating strategies and directing action plans to meet St. Mary's Bank's strategies and business objectives as outlined in the annual business plan.
Responsibilities
- Oversee deposit and electronic operations to ensure high-quality delivery channels, efficient processes, and effective technology support.
- Lead all IT functions, including infrastructure, system administration, maintenance, and vendor management, ensuring a stable, operational, and available technology environment.
- Develop and implement an effective technology management function in a highly regulated environment, prioritizing security, confidentiality, and service levels.
- Promote the continuous improvement of technology capability, availability, effectiveness, and reliability.
Requirements
- Bachelor's degree in computer science, information technology, or business administration, with a minimum of 10 years of experience in operations management, information technology, or financial/banking environments.
- Proven leadership skills, excellent communication abilities, and a thorough understanding of state and federal banking laws, rules, and regulations.
- Able to work collaboratively with senior executive leaders to set corporate priorities, develop strategic plans, and manage operating budgets.
- Demonstrated analytical, organizational, decision-making, and problem-solving skills, with a keen eye for detail.
Salary Estimate
$120,000 - $150,000 per year, depending on experience.
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