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Assistant Property Manager

2 months ago

Houston, Texas, United States United Apartment Group Full time
Assistant Property Manager

We are seeking a highly skilled and customer-focused individual to join our team as an Assistant Property Manager at one of our properties. As a key member of our onsite management team, you will play a vital role in delivering exceptional resident experiences and driving business results.

Key Responsibilities:
  • Resident Services: Provide exceptional customer service to current and prospective residents, addressing their concerns and needs in a friendly and professional manner.
  • Leasing and Tours: Conduct apartment tours and lease apartments as necessary, while also training staff and modeling effective sales techniques.
  • Rent Collection and Compliance: Lead rent collection efforts, including delinquent resident management, lease termination, and legal action if necessary.
  • Financial Management: Assist in managing the property's budget, making sound fiscal decisions to increase net operating income.
  • Inspections and Maintenance: Conduct apartment inspections during move-in and move-out, as well as walking apartments and the community as needed.
Requirements:
  • 1-2 years of minimum related work experience, with property management experience a plus.
  • Strong customer service and sales skills.
  • General office, bookkeeping, and sales skills.
  • Some management experience preferred.
  • A High School diploma or GED required; some college preferred.
  • Proficiency in Microsoft Suite of Products (Word, Outlook, etc.) and familiarity with property management software, OneSite.
  • Knowledge of apartment rental and collection practices.
  • Excellent organizational skills, ability to multi-task, and strong written and verbal communication skills.
Preferred Qualifications:
  • 3 years of property management experience.
  • Must-Have OneSite experience.
  • Strong collection experience.