Patient Services Director
4 weeks ago
Job Summary:
We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting. The ideal candidate will have experience in food services management and be able to establish goals and oversee implementation of patient food services needs based upon medical direction and patient population.
Key Responsibilities:
- Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
- Hires, directs, coaches, trains, and develops patient service team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs
Qualifications:
- Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
- Minimum of one (1) year experience in food service management preferred in an acute care setting
- ServSafe certified, desirable
About Compass Group USA:
Compass Group USA is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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