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Patient Service Representative

1 month ago

Greenville, South Carolina, United States Select Physical Therapy Full time

Job Summary

We are seeking a highly skilled Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring a smooth experience for our patients.

Key Responsibilities

  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with patients, providers, and coworkers to ensure seamless care
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out

Requirements

  • High School diploma or equivalent required
  • Insurance verification experience
  • 1 year of front desk experience

Preferred Qualifications

  • Healthcare experience
  • Previous therapy experience

Physical Requirements

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

Equal Opportunity Employer

Select Physical Therapy is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.