Front Desk Representative

2 weeks ago


Coral Gables, Florida, United States Pyramid Global Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.

Key Responsibilities
  • Greet and register guests in a friendly and professional manner
  • Process guest check-ins and check-outs, including handling payments and resolving any issues that may arise
  • Provide information and assistance to guests regarding hotel amenities, services, and local attractions
  • Manage guest complaints and resolve issues in a timely and professional manner
  • Work effectively as part of a team to ensure seamless guest service
Requirements
  • High school diploma or equivalent required
  • No prior experience required, but prior hospitality experience preferred
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
What We Offer

We offer a competitive hourly rate of $16.00/hour, as well as opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.


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