Patient Care Coordinator

2 days ago


Caldwell, United States UnitedHealth Group Full time
Opportunities with Optum in the Tri-State Region

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.

We're seeking a Patient Care Coordinator to join our team in the Tri-State region. As a Patient Care Coordinator, you will play a critical role in ensuring that our patients receive the highest quality care and service. Your responsibilities will include:

Key Responsibilities:
  • Obtaining accurate and updated patient information, including name, address, and insurance information
  • Performing insurance verification on the date of service
  • Obtaining patient signatures for required documents
  • Uploading valid government-issued identification and patient insurance cards
  • Accurately and completely completing occupational medicine registration workflows
  • Filing and maintaining medical records
  • Correcting registration work queue errors
  • Confirming and scheduling appointments
  • Answering telephone calls promptly and courteously
  • Performing referral documentation promptly
  • Working daily in the claims edit work queue and referrals work queue to correct registration errors for submission to insurance companies
  • Providing follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments and obtaining copies of lab results or specialist reports
  • Adhering to standards identified via Sparq regarding Optum Employee Policies
  • Working cohesively with fellow employees to achieve specific team goals
  • Staying up-to-date on current medical requirements relevant to their position, including maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and employee stock purchase plan. We also offer education reimbursement, employee discounts, and an employee assistance program.

If you're passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity.



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