Claims Operations Director

3 weeks ago


Chicago, Illinois, United States Garner Health Full time
About the Role

The Claims Operations Supervisor will play a vital role in driving excellent results and improving team performance. You will become an expert on Garner's product, claims processing standards, and member needs, serving as an escalation point for complex issues.

This is a remote position, allowing you to work from anywhere, although some coverage requirements may apply. The successful candidate will have 4+ years of relevant experience, with increasing levels of responsibility, and a proven track record of improving processes and maintaining team resources.

Requirements
  • 4+ years of relevant experience in customer support or operations, with increasing levels of responsibility.
  • Experience managing a team and driving excellent results.
  • A passion for helping people solve problems, with an ability to think creatively and empathetically.
  • A track record of continuously improving processes and maintaining team resources.
  • Excellent written and verbal communication skills.


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