IT Operations Manager Andover
4 days ago
We are seeking a skilled IT Operations Manager to lead our Desktop and Depot Support team in Andover, Massachusetts. This role involves managing a team of support engineers and ensuring timely and efficient execution of client desktop and depot tasks.
Key Responsibilities:
- Manage a team of support engineers to achieve high-quality service delivery
- Ensure all client desktop support tasks are completed promptly and efficiently
- Oversee the execution of client depot support tasks, including inventory management and equipment storage
- Maintain accurate documentation and reporting for all tasks and activities
- Ensure compliance with client policies and procedures
Requirements:
- At least 2-3 years of experience in Desktop/Depot Support or similar roles
- Prior IT Management experience with a focus on team leadership and development
- Expertise in documentation, reporting, and inventory control
- Certified Dell Technician or equivalent certification preferred
What We Offer:
- A competitive salary ranging from $80,000 to $110,000 per year, depending on experience
- Ongoing learning and development opportunities to foster continuous growth
- A virtue-centered work environment that values teamwork and performance appraisals
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