Veterinary Front Desk Associate
3 days ago
We're seeking an experienced Customer Service Representative to join our dynamic team at Andover Animal Hospital. As a key member of our front desk staff, you'll be responsible for providing exceptional client experiences and supporting our veterinary medical team.
Main Duties:
- Deliver outstanding customer service, ensuring clients feel valued and informed
- Promote hospital services and products through targeted marketing efforts
- Manage client interactions, addressing concerns and resolving issues promptly
- Coordinate with veterinary staff to schedule appointments, coordinate follow-up exams, and optimize workflow
- Utilize practice management software to record client information and track interactions
Essential Requirements:
- High School Diploma or equivalent required
- 1+ year experience in customer service or related field preferred
Salary Range: $55,000 - $70,000 per year
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