Apartment Leasing Specialist
3 days ago
The Apartment Leasing Specialist is a critical role in developing Birchstone communities and supporting leasing operations. This position requires coordinating and executing activities related to apartment rentals, move-ins, move-outs, and lease renewals. The successful candidate will have a strong focus on customer service and excellent communication skills.
Key Responsibilities
- Greet and interact with prospective residents, provide tours of units and the community, and determine their needs and preferences
- Provide exemplary customer service to current, future, and previous residents, create meaningful experiences through personal relationship building
- Qualify and screen prospective residents, process rental applications, follow Fair Housing guidelines, secure deposits, and lease agreements
- Communicate community policies to residents, assist with move-in and move-out procedures, and participate in regular meetings with Property Manager
- Assist with community marketing, resident events, and special projects as assigned
Requirements
- High School Diploma or Equivalent required
- One (1) or more years work experience in leasing, sales, or customer service position required
- Certified Leasing Professional (CLP) certification and Fair Housing certifications preferred but not required
Estimated Salary: $52,000 - $70,000 per year.
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