Bilingual Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
Responsibilities:- Establish and maintain strong relationships with customers through effective communication and issue resolution.
- Respond to customer inquiries and provide accurate information about insurance products and services.
- Resolve customer complaints and issues in a fair and timely manner.
- Work collaboratively with the team to achieve sales and customer satisfaction goals.
- Stay up-to-date on product knowledge and industry developments to provide expert advice to customers.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Bilingual in Spanish and English.
- Property and Casualty license (must be able to obtain).
- Competitive hourly pay ($14-$17 per hour based on experience and insurance licenses).
- Monthly and annual bonuses.
- Commission-based on performance and results.
- Paid time off (vacation and personal/sick days).
- Valuable experience and growth opportunities.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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