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Customer Service Manager

2 months ago

Brentwood, Tennessee, United States Nathan Turbeville - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Account Representative at Nathan Turbeville - State Farm Agent in Nolensville, TN.

Key Responsibilities
  • Establish and maintain strong relationships with customers to understand their needs and provide personalized service.
  • Provide prompt and accurate responses to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships through proactive marketing of relevant products and services.
Requirements
  • Must be able to commute to Nolensville, TN.
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Able to obtain Insurance Producers License in Property, Casualty, Life, Health.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
  • Bilingual Spanish Preferred.
Benefits
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Growth potential/opportunities for advancement within my agency.
  • Monday - Friday, No Nights, No Weekends.
  • Quarterly Team Outings.
  • Opportunity for advancement.
  • Parental Leave.
  • Training and Development.