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Customer Service Ambassador
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Christy Celeste - State Farm Agent. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our premier insurance and financial service products.
Key Responsibilities- Customer Relationship Building: Forge lasting relationships with customers and proactively follow up to ensure continued satisfaction.
- Product Guidance: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Business Development: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Competitive Compensation: Hourly pay plus commission/bonus structure.
- Comprehensive Benefits: Simple IRA, health benefits, paid time off, and flexible hours.
- Professional Development: Opportunities for career advancement within our agency and license reimbursement.
- Marketing Savvy: Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional Communication: Exceptional communication skills across all channels - written, verbal, and attentive listening.
- People-Centric Mindset: A people-centric mindset with a keen eye for detail.
- Problem-Solving: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Technical Proficiency: Proficiency in learning and navigating computer functions efficiently.
- Collaborative Spirit: Collaborative spirit, thriving in a dynamic team environment.
