E-Commerce Specialist

2 weeks ago


Phoenix, Arizona, United States Salvation Army Full time
About the Role

The Salvation Army is seeking an Ecommerce Specialist to join our team at the Phoenix Distribution Center. As an Ecommerce Specialist, you will be responsible for creating and optimizing product listings on our ecommerce platform, utilizing best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.

Key Responsibilities

• Create and optimize product listings on our ecommerce platform
• Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates
• Strategically identify opportunities to increase the quantity of merchandise available online
• Regularly analyze sales data and customer feedback to identify areas for improvement and growth
• Use data-driven insights to optimize product listings and recommend new product additions
• Select high-value merchandise located at the Center/Store for sale on the online platform
• Photograph and present merchandise in a visually appealing and informative manner
• Continuously assess and improve the online shopping experience to enhance customer satisfaction
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor
• Demonstrate efficiency, accuracy, and high productivity through effective workload management
• Display an eagerness to acquire new skills and grow within the organization

Requirements

• High School Diploma or equivalent
• Excellent verbal and written communication skills of the English language
• Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.)
• Knowledge of online selling platforms and proficiency in Photoshop is preferred
• Strong analytical skills and proficiency in using analytic tools
• Familiarity with SEO best practices
• Ability to work collaboratively in a team environment
• Ability to work independently with minimal supervision
• Ability to work under pressure and multitask
• Ability to type at least 40 words per minute
• Experience in identifying high-quality and designer brand merchandise
• Must have 2-4 years of customer service and/or retail experience

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items
• Ability to lift or move up to 50 lbs
• Ability to perform various repetitive motion tasks
• Specific vision abilities required for this job include close vision requirements due to extensive computer work

Equal Opportunity Employer

The Salvation Army is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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