IT Support Specialist
3 days ago
Compunnel Inc. is seeking a highly skilled IT White Glove Support Specialist
Location: NYC, NY
Job Type: Full-time
Job Description
We are looking for a talented IT White Glove Support Specialist to provide exceptional technical support to our senior executives at our NYC office. This role requires a strong technical background, excellent customer service skills, and a proactive approach to problem-solving.
Responsibilities
* Provide high-quality IT support to senior executives, including troubleshooting and resolving hardware, software, and network issues.
* Set up and configure devices, including laptops, mobile phones, and tablets, to ensure seamless operation.
* Manage and support office IT infrastructure, including printers, network devices, and security systems.
* Collaborate with the IT team to implement and support new technologies.
Requirements
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* Minimum of 5 years of experience in IT support, with at least 2 years in a white glove support role.
* Strong knowledge of Windows and macOS operating systems.
* Proficiency in supporting Microsoft Office Suite, email clients, and other productivity tools.
What We Offer
* Competitive salary and benefits package.
* Opportunity to work with a dynamic team and contribute to the growth of Compunnel Inc.
* Professional development and training opportunities.
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