IT Support Specialist

3 days ago


New York, New York, United States Compunnel Inc. Full time

Compunnel Inc. is seeking a highly skilled IT White Glove Support Specialist

Location: NYC, NY

Job Type: Full-time

Job Description

We are looking for a talented IT White Glove Support Specialist to provide exceptional technical support to our senior executives at our NYC office. This role requires a strong technical background, excellent customer service skills, and a proactive approach to problem-solving.

Responsibilities

* Provide high-quality IT support to senior executives, including troubleshooting and resolving hardware, software, and network issues.

* Set up and configure devices, including laptops, mobile phones, and tablets, to ensure seamless operation.

* Manage and support office IT infrastructure, including printers, network devices, and security systems.

* Collaborate with the IT team to implement and support new technologies.

Requirements

* Bachelor's degree in Information Technology, Computer Science, or a related field.

* Minimum of 5 years of experience in IT support, with at least 2 years in a white glove support role.

* Strong knowledge of Windows and macOS operating systems.

* Proficiency in supporting Microsoft Office Suite, email clients, and other productivity tools.

What We Offer

* Competitive salary and benefits package.

* Opportunity to work with a dynamic team and contribute to the growth of Compunnel Inc.

* Professional development and training opportunities.



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