Parking Operations Supervisor

5 hours ago

Columbus, Ohio, United States LAZ Parking Midwest, LLC Full time
Job Summary:

The Site Supervisor position at LAZ Parking Midwest, LLC is responsible for overseeing facilities on off-shift times, creating a welcoming atmosphere for customers and clients, and responding to locations that require supervision.

Key Responsibilities:

Assist in establishing performance standards and recommending procedure changes when necessary.
Clean facilities throughout the garage based on the provided maintenance checklist.
Promote good customer relations by providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help.
Assist customers over the intercom system, in lobbies, lanes, and the parking office.
Run reports related to daily revenue, credit cards, garage data, or other reports requested by management.
Resolve customer service issues or questions as needed.

Requirements:

Supervisory experience is preferred but not required.
Strong customer service experience.
Ability to communicate professionally and effectively.
Ability to speak, read, and comprehend the English language.
Must be open to feedback, differing opinions, and other points of view.
Demonstrates a sense of urgency and timeliness.
Excellent team building and interpersonal skills.

Physical Demands:

Ability to lift, push, and pull at least 25 pounds.
Ability to stand, walk, and run for extended periods.
Ability to bend, stoop, squat, and lift frequently throughout a shift.
Willingness to work in the elements - heat, wind, snow, rain, etc.

FLSA Status:
Exempt
LAZ Parking Midwest, LLC is an equal opportunity employer.
In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law.
No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.

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