Store Team Member

7 days ago


Los Angeles, California, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Service Team Member at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting the sales process.

Key Responsibilities
  • Customer Service: Provide friendly and attentive service to customers, answering questions and resolving issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Sales Support: Assist customers with purchases, process transactions, and maintain accurate inventory levels.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, maintain store standards, and support store operations.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
Preferred Qualifications
  • Knowledge: Basic knowledge of retail operations, customer service principles, and sales techniques.
  • Skills: Ability to lift up to 25 pounds, stand for long periods, and move throughout the store.
Work Environment

Our store is a dynamic and fast-paced environment where you will have the opportunity to work with a diverse team and interact with customers from all backgrounds. As a Service Team Member, you will be expected to work a variety of shifts, including mornings, afternoons, evenings, and weekends.


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