House Attendant

3 days ago


Houston Texas, United States Hilton Houston Medical Center Full time
Job Summary

The House Attendant - Overnight Shift is responsible for maintaining the cleanliness and appearance of the hotel's public areas. Key responsibilities include:

  • Deep cleaning of assigned areas
  • Setting up and maintaining complimentary hotel lobby functions
  • Cleaning and setting up meeting room functions
  • Delivering service items to guest rooms upon request
  • Driving shuttle van when needed

This role primarily works in the evenings and overnight hours.

Responsibilities
  • Approach all encounters with guests and employees in a friendly and service-oriented manner
  • Maintain regular attendance and comply with hotel standards
  • Provide turndown service to assigned guest rooms and suites
  • Clean and refresh guest rooms as needed
  • Restock guest rooms and maintain housekeeping cart
  • Remove trash and dirty linen from guest rooms
  • Keep hallways, public areas, and closets clean and tidy
  • Report maintenance repairs to Housekeeping Supervisor/Manager
  • Handle lost and found items according to hotel standards
Requirements
  • High School diploma or equivalent and/or experience in a hotel or related field
  • Ability to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Ability to work well in stressful and high-pressure situations
  • Ability to listen, understand, and clarify concerns and issues raised by co-workers and guests
About Us

Hilton Houston Plaza/Medical Center is a hotel located in the heart of the Texas Medical Center, offering a complimentary shuttle service and spacious suites for extended stays. As a global leader in third-party hotel management, our company represents over 1,550 hotels in all 50 states and 22 countries.

Benefits
  • Competitive benefits package
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401k retirement plan

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