House Attendant
3 days ago
The House Attendant - Overnight Shift is responsible for maintaining the cleanliness and appearance of the hotel's public areas. Key responsibilities include:
- Deep cleaning of assigned areas
- Setting up and maintaining complimentary hotel lobby functions
- Cleaning and setting up meeting room functions
- Delivering service items to guest rooms upon request
- Driving shuttle van when needed
This role primarily works in the evenings and overnight hours.
Responsibilities- Approach all encounters with guests and employees in a friendly and service-oriented manner
- Maintain regular attendance and comply with hotel standards
- Provide turndown service to assigned guest rooms and suites
- Clean and refresh guest rooms as needed
- Restock guest rooms and maintain housekeeping cart
- Remove trash and dirty linen from guest rooms
- Keep hallways, public areas, and closets clean and tidy
- Report maintenance repairs to Housekeeping Supervisor/Manager
- Handle lost and found items according to hotel standards
- High School diploma or equivalent and/or experience in a hotel or related field
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful and high-pressure situations
- Ability to listen, understand, and clarify concerns and issues raised by co-workers and guests
Hilton Houston Plaza/Medical Center is a hotel located in the heart of the Texas Medical Center, offering a complimentary shuttle service and spacious suites for extended stays. As a global leader in third-party hotel management, our company represents over 1,550 hotels in all 50 states and 22 countries.
Benefits- Competitive benefits package
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401k retirement plan
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