Front Office Coordinator II
6 hours ago
**Smile Doctors: A Leader in Orthodontic Care**
We are proud to be one of the largest providers of orthodontic services in the country, with a network of clinics spanning over 20 states. Our team is dedicated to delivering exceptional patient care and making a positive impact on our communities.
Why Join Our Team?
* Competitive salary: $45,000 per year, commensurate with experience
* Comprehensive benefits package, including medical, dental, vision, and life insurance
* Opportunities for career growth and professional development
About the Role
We are seeking a highly organized and detail-oriented Front Desk Coordinator I to join our team in Cedar Hill or Mesquite, TX. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient schedules, and coordinating payment arrangements.
Your Key Responsibilities
- Welcome visitors to the practice and provide information about clinic features
- Answer, screen, and route incoming calls and take messages as needed
- Check-in and collect general information from patients on their first visit
- Verify insurance information
- Notify clinicians of patient arrival and readiness
- Make appointments for returning patients as necessary
- Print/reprint appointment reminders and school/work excuses
- May make changes to the patient schedule as necessary
- Coordinate payment arrangements or account resolution
- Receive, store, and deliver shipments and mail
- Take payments and post to account
- Update charts and patient information
- Drive internal marketing initiatives and foster participation from everyone
Requirements
* High School Diploma or equivalent required
* One (1) year of administrative experience preferred
* Bilingual in Spanish a plus, but not required
* Basic knowledge of Microsoft Office
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