Front Office Coordinator II

6 hours ago


Cedar Hill, Texas, United States Smile Doctors Full time

**Smile Doctors: A Leader in Orthodontic Care**

We are proud to be one of the largest providers of orthodontic services in the country, with a network of clinics spanning over 20 states. Our team is dedicated to delivering exceptional patient care and making a positive impact on our communities.

Why Join Our Team?

* Competitive salary: $45,000 per year, commensurate with experience

* Comprehensive benefits package, including medical, dental, vision, and life insurance

* Opportunities for career growth and professional development

About the Role

We are seeking a highly organized and detail-oriented Front Desk Coordinator I to join our team in Cedar Hill or Mesquite, TX. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient schedules, and coordinating payment arrangements.

Your Key Responsibilities

  • Welcome visitors to the practice and provide information about clinic features
  • Answer, screen, and route incoming calls and take messages as needed
  • Check-in and collect general information from patients on their first visit
  • Verify insurance information
  • Notify clinicians of patient arrival and readiness
  • Make appointments for returning patients as necessary
  • Print/reprint appointment reminders and school/work excuses
  • May make changes to the patient schedule as necessary
  • Coordinate payment arrangements or account resolution
  • Receive, store, and deliver shipments and mail
  • Take payments and post to account
  • Update charts and patient information
  • Drive internal marketing initiatives and foster participation from everyone

Requirements

* High School Diploma or equivalent required

* One (1) year of administrative experience preferred

* Bilingual in Spanish a plus, but not required

* Basic knowledge of Microsoft Office

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