Front Desk Agent Specialist
4 days ago
Job Summary:
The Night Auditor is responsible for ensuring the smooth operation of our front desk and reservations systems during non-peak hours. This includes preparing and completing end-of-day processes, running daily reports, and maintaining high levels of customer satisfaction.
About the Company:
Aimbridge Hospitality is a leading provider of hospitality management services, with a portfolio of hotels across the United States. Our team is dedicated to delivering exceptional guest experiences and providing unparalleled support to our clients.
Responsibilities:
- Complete the end-of-day process to ensure accurate financial records.
- Run daily reports to monitor food and beverage sales and audit results.
- Respond promptly to guest requests and resolve any issues that may arise.
Qualifications:
To succeed in this role, you will need:
- Bachelor's degree in Hospitality Management or related field.
- Minimum 1 year of experience in a front desk or reservations role.
- Excellent communication and problem-solving skills.
Salary:
The estimated salary for this role is $50,000 - $60,000 per year, depending on experience and qualifications.
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