Front Desk Agent Specialist

4 days ago


Hauppauge, New York, United States Aimbridge Hospitality Full time

Job Summary:

The Night Auditor is responsible for ensuring the smooth operation of our front desk and reservations systems during non-peak hours. This includes preparing and completing end-of-day processes, running daily reports, and maintaining high levels of customer satisfaction.

About the Company:

Aimbridge Hospitality is a leading provider of hospitality management services, with a portfolio of hotels across the United States. Our team is dedicated to delivering exceptional guest experiences and providing unparalleled support to our clients.

Responsibilities:

  • Complete the end-of-day process to ensure accurate financial records.
  • Run daily reports to monitor food and beverage sales and audit results.
  • Respond promptly to guest requests and resolve any issues that may arise.

Qualifications:

To succeed in this role, you will need:

  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 1 year of experience in a front desk or reservations role.
  • Excellent communication and problem-solving skills.

Salary:

The estimated salary for this role is $50,000 - $60,000 per year, depending on experience and qualifications.



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