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Senior Solutions Architect

2 months ago

Seattle, Washington, United States Starbucks Full time
Job Overview

Summary and Mission
Are you enthusiastic about Human Capital Management (HCM) and Workforce solutions? Do you possess a track record in designing and architecting engaging user experiences and scalable platforms that empower workforces globally? As a Lead Architect within Starbucks Technology, you will develop and enhance global IT solutions that shape how Starbucks delivers exceptional partner (employee) experiences.

Role Responsibilities
Lead Architects are responsible for translating business requirements into architectural designs that will serve as the framework for capability development within a specific domain.

As a vital member of the architecture community, you will also engage in the creation of technology solutions, design patterns, and best practices for all of Starbucks' global IT operations.

Key Responsibilities Include:

  • Collaborating closely with various technology teams to formulate strategies, technology blueprints, logical designs, and insights for the partner workforce management domain, encompassing core infrastructure, platforms, solutions, and digital experiences.
  • Creating collaborative opportunities with diverse stakeholders to enhance our partner technology ecosystem.
  • Advising cross-functional leaders on defining priorities, key initiatives, and organizational alignment to support informed business decisions.
  • Working alongside fellow architects to devise impactful strategies for improving experiences and efficiency through shared roadmaps, technologies, and partnerships.
  • Providing comprehensive technology thought leadership through active engagement in products and programs.
  • Assisting in the development of proposals for enterprise technology strategies based on environmental assessments, opportunity identification, value, and risk.
  • Leading the design of technology solutions for programs that span multiple business units within the enterprise.

Ideal Candidate Profile
The ideal candidate will:

  • Think strategically and articulate clear narratives that lead to successful execution of strategies.
  • Enjoy collaborating with a diverse group of individuals across technology and business lines.
  • Embrace a growth mindset to experiment, innovate, and discover breakthroughs in existing or adjacent areas.
  • Excel at creating clarity and communicating effectively in ambiguous situations.
  • Engage with empathy through technological, behavioral, and structural changes.
  • Be eager to learn and apply technologies holistically to business opportunities.
  • Translate complex technical topics into simple narratives for varied audiences.

Required Skills and Experience
To excel in this role, candidates should possess:

  • A people-centric approach, strong multi-audience communication skills, and high emotional intelligence.
  • A solid background in technology and human-centered design, along with the ability to formulate clear strategies.
  • A robust understanding of at least two or more of the following areas: retail commerce, core HR, enterprise employee experiences, and/or workforce management, with a solid grasp of the others.
  • The ability to craft effective presentations and deliverables for both technical and non-technical audiences.
  • Demonstrated flexibility, adaptability, and an interpersonal style that meets the needs of individual customers.

Basic Qualifications
Candidates should have:

  • 12 years of IT experience.
  • 10 years in business process and system design.
  • 7 years in functional and system modeling.
  • 5 years of engineering or architecture experience in the HCM/WFM domain.
  • 5 years of architecture or enterprise-level analytical experience.
  • 7 years of indirect people development experience.
  • 7 years of experience running technology proof-of-concepts.
  • 3 years of participation in departmental (or greater) strategic technology planning.
  • 5 years of financial analysis and business planning experience.

Preferred Qualifications
Preferred candidates will have:

  • 7 years of professional industry experience in software development and platform management.
  • 5 years of experience in departmental (or greater) strategic technology planning.
  • 3 years of hands-on experience in developing APIs, Microservices, or enterprise event-driven systems.

Architectural and Engineering Skills
Candidates should demonstrate:

  • A deep understanding of end-to-end HCM solutions for retail or related industries.
  • Proficiency in data analytics, leveraging data to drive insights and enhance engagement.
  • Prior experience in conducting build vs. buy analyses and vendor evaluations.
  • Familiarity with architecture and agile delivery frameworks.
  • An interest in designing, analyzing, and troubleshooting large-scale distributed systems.
  • Robust knowledge of relevant legal and regulatory requirements.
  • Experience in implementing and managing high-capacity, redundant, and mission-critical environments.

Interpersonal Skills
Successful candidates will:

  • Build and maintain influential working relationships at all levels across the enterprise.
  • Contribute to a positive team environment by actively promoting a respectful workplace.
  • Regularly seek and act on feedback, engaging and applying learning experiences.
  • Demonstrate flexibility and adapt their approach/style to best meet the needs of individual customers.

As a partner at Starbucks, you will have access to a comprehensive benefits package, including medical, dental, vision, life insurance, and other voluntary benefits. You will also enjoy paid parental leave, vacation time, and participation in a 401(k) retirement plan with employer match.

Starbucks is committed to creating a diverse and inclusive workplace that welcomes partners from various backgrounds and experiences.