Bakery Department Leader

2 weeks ago


MagstattleBas, Grand Est, United States Kroger Full time
Bakery Department Leader Job Summary

We are seeking a highly skilled and experienced Bakery Department Leader to join our team at Baker's, a part of The Kroger Company. As a Bakery Department Leader, you will be responsible for creating an exceptional customer experience through outstanding service and maintaining a safe, clean environment that encourages customer loyalty.

Key Responsibilities:
  • Establish and maintain high standards of customer service, ensuring a positive experience for all customers.
  • Monitor and control department performance, achieving sales and profit goals while maintaining quality assurance standards.
  • Develop and implement effective scheduling to manage customer volume and ensure adequate staffing.
  • Train and develop associates on job performance and participate in the performance appraisal process.
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions and providing product information.
  • Review and inspect products for quality and freshness, taking appropriate action to maintain high standards.
  • Develop and implement a department business plan to achieve desired results and create sales promotions in partnership with store management.
  • Inform and educate department associates about current, upcoming, and special in-store promotions.
  • Prepare and submit seasonal critiques for the sales and merchandising supervisor and implement the period promotional plan for the department.
  • Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports.
  • Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
  • Plan and organize the inventory process, maintaining an awareness of inventory/stocking conditions and training department associates on inventory/stocking and Computer Assisted Ordering (CAO).
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and practicing preventive maintenance.
  • Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Adhere to all local, state, and federal laws and company guidelines.
Requirements:
  • Excellent oral and written communication skills.
  • Knowledge of basic math (counting, addition, subtraction).
  • Ability to handle stressful situations.
  • Current food handlers permit once employed.
  • Desired qualifications include high school diploma or GED, management experience, bakery/retail experience, and second language skills.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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