Customer Service Professional

6 days ago


Seattle, Washington, United States Sea Mar Community Health Centers Full time
Job Title: Customer Service Professional

At Sea Mar Community Health Centers, we are committed to providing quality health and human services to diverse communities. We are seeking a skilled Customer Service Professional to join our team in Seattle, WA.

We offer a competitive salary of approximately $43,000 per year, depending on experience. This position requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

The ideal candidate will have at least one year of customer service experience, preferably in a healthcare setting. Bilingual skills in English and Spanish are highly desirable.

Benefits include medical, dental, and vision coverage, as well as paid time off and holidays. We also offer opportunities for professional growth and development.

If you are passionate about delivering exceptional customer service and making a difference in your community, please apply today

Responsibilities:
  • Serve as a liaison between clients and clinic, addressing barriers to service and helping patients establish Sea Mar as their medical home.
  • Assist with public health coverage program applications, scheduling appointments, and identifying available health care services.
  • Conduct outreach activities, participate in marketing campaigns, and distribute promotional materials approved by the Managed Care Department.
  • Maintain accurate records, submit progress reports as directed, and identify and advocate on behalf of customers regarding barriers to coverage or service utilization.

Requirements:
  • High school graduation; AA or BA in Social Services preferred.
  • At least 1 year of customer service experience required; additional work experience may be substituted for education.
  • Excellent communication and interpersonal skills.
  • Bilingual skills in English and Spanish preferred.


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