Customer Service Representative

3 weeks ago


Seattle, Washington, United States Canon U.S.A., Inc. Full time
Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.

Key Responsibilities:
  • Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
  • Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
  • Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).

The ideal candidate will have 1-3 years' experience working in a mailroom or professional office environment and possess basic knowledge of metering, weighting, logging and other shipping procedures. Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines is also required.

Benefits:
  • Competitive pay & benefits.
  • Comprehensive training and development programs that prepare employees to advance from within.
  • A company focused on creating a positive work and client environment.

Estimated salary: $50,000 - $65,000 per year.



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