Retail Store Manager

6 days ago


Richmond, Virginia, United States Cotton On Group Full time

About Us

Cotton On Group is a dynamic and fast-paced retail company that values its team members and customers. We are committed to making a positive difference in people's lives through our products and services.

Job Summary

We are seeking an experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Support the Store Manager in achieving sales targets and improving customer satisfaction
  • Assist in managing store operations, including inventory management, visual merchandising, and store maintenance
  • Lead and develop a high-performing team, providing coaching and training to ensure excellent customer service and sales results
  • Collaborate with the Store Manager to develop and implement business plans, including sales strategies and visual merchandising directives
  • Monitor and analyze sales data, identifying opportunities to improve sales and customer satisfaction
  • Ensure compliance with company policies and procedures, including health and safety, security, and customer service standards

Requirements

  • 1+ years of retail management experience, preferably in fast fashion
  • Proven track record of inspiring and managing diverse and high-performing teams
  • Demonstrated results and acumen in driving sales, stock, and service delivery
  • Knowledge of retail merchandising practices, including visual merchandising and inventory management
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays

What We Offer

  • Competitive pay and benefits package
  • Opportunities for career development and advancement
  • 50% team member discount on all Cotton On Group products
  • Wellness support and recognition programs


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