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Bilingual Customer Service Representative
3 weeks ago
We are looking for a motivated and detail-oriented bilingual customer service representative to join our team at Lighthouse Works. The successful candidate will provide top-notch service to our customers, handle their queries, and resolve any issues they may encounter.
Responsibilities:
- Education: High school diploma or equivalent required; business classes and vocational/technical training preferred.
- Experience: At least 1 year of experience in customer service, preferably in a call center environment.
- Skills and Qualifications: Fluency in English and Creole, excellent communication and interpersonal skills, ability to engage in soft sales, and basic computer skills.
Requirements: Ability to work independently and as part of a team, make decisions with varying guidance, and handle frequent changes in procedures.
As a key member of our team, you will receive a competitive salary of $42,000 - $52,000 per year, based on experience, plus benefits and opportunities for professional growth and development. To succeed in this role, you will need to possess excellent communication and problem-solving skills, be able to multitask and prioritize tasks effectively, and demonstrate a strong commitment to delivering exceptional customer service. You should also be able to lift up to 10 lbs, perform extended periods of oral communication, and type frequently.
