Senior Voice Communications Engineer

4 weeks ago


Orange, California, United States Resource Informatics Group Full time
Job Title: Senior Voice Communications Engineer

Resource Informatics Group seeks an experienced Network Voice Systems Specialist to support our Cisco cloud migration and manage enterprise VoIP and Unified Communications systems.

Key Responsibilities:

  • Provide solutions for Cisco and VOIP related systems.
  • Support Cisco voice telephony systems for calling and back office business units.
  • Experience with Cisco and third-party hospital and clinical systems' integrations with Cisco Webex Calling Dedicated Instance.
  • Expertise with Cisco Webex Control Hub for configuration, troubleshooting, and monitoring.

Qualifications:

  • Hands-on experience in Cisco technologies such as Cisco UC Manager, Cisco Unity Connection, Cisco Emergency Responder, and Cisco routing and switching with respect to voice traffic.
  • Five (5) or more years of experience supporting, troubleshooting, and developing Cisco Communications and networking technologies.
  • Expert experience with Cisco voice router and gateways for SIP trunks, analog stations, integrations via SIP trunks to applications, etc.

Requirements:

  • 5 years IT network engineering support experience (Tier I Network infrastructure implementation and maintenance)
  • CCNA certification or higher required, specialization in Voice or Collaboration - CCNP preferred
  • Three or more years of experience managing enterprise VoIP and Unified Communications systems preferred


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