Senior Voice Communications Engineer
4 weeks ago
Resource Informatics Group seeks an experienced Network Voice Systems Specialist to support our Cisco cloud migration and manage enterprise VoIP and Unified Communications systems.
Key Responsibilities:
- Provide solutions for Cisco and VOIP related systems.
- Support Cisco voice telephony systems for calling and back office business units.
- Experience with Cisco and third-party hospital and clinical systems' integrations with Cisco Webex Calling Dedicated Instance.
- Expertise with Cisco Webex Control Hub for configuration, troubleshooting, and monitoring.
Qualifications:
- Hands-on experience in Cisco technologies such as Cisco UC Manager, Cisco Unity Connection, Cisco Emergency Responder, and Cisco routing and switching with respect to voice traffic.
- Five (5) or more years of experience supporting, troubleshooting, and developing Cisco Communications and networking technologies.
- Expert experience with Cisco voice router and gateways for SIP trunks, analog stations, integrations via SIP trunks to applications, etc.
Requirements:
- 5 years IT network engineering support experience (Tier I Network infrastructure implementation and maintenance)
- CCNA certification or higher required, specialization in Voice or Collaboration - CCNP preferred
- Three or more years of experience managing enterprise VoIP and Unified Communications systems preferred
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