Senior Network Voice Solutions Engineer

18 hours ago


Orange, California, United States MDS (Micro-Data Systems) Full time

Job Title: Senior Network Voice Solutions Engineer

Estimated Salary: $120,000 - $180,000 per year

MDS (Micro-Data Systems) is seeking a highly skilled Senior Network Voice Solutions Engineer to join our team. As a key member of our engineering department, you will be responsible for designing, implementing, and maintaining our enterprise voice infrastructure.

About the Role:

  • Design and implement high-availability voice solutions using Cisco Unified Communications Manager (CUCM)
  • Develop and maintain documentation for all CUCM network infrastructure components and technologies
  • Support and troubleshoot voice issues, including call routing, QoS, device pools, signaling protocols, dial-peers, and partition management
  • Implement and manage SIP trunks, analog stations, integrations via SIP trunks to applications, and other relevant Cisco Products for Calling and Collaboration
  • Work with cross-functional teams to identify and resolve voice-related issues

Requirements:

  • CCNA certification or higher required, specialization in Voice or Collaboration - CCNP preferred
  • Five or more years of experience managing enterprise VoIP and Unified Communications systems required
  • Bachelor's degree in Computer Science, Engineering, or related discipline preferred; equivalent experience acceptable
  • Must possess strong analytical and problem-solving skills and be organized
  • Should have a team-oriented attitude, solid interpersonal skills, and be self-driven
  • Experience working with multiple departments and managing multiple tasks concurrently
  • Strong verbal and written communication skills, must be able to read and comprehend monitoring reports
  • Ability to work weekends and/or off-hours as necessary to meet clients' needs


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