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Sales and Customer Service Administrative Assistant

2 months ago

Joliet, Illinois, United States Naturescape Full time
About Naturescape

Naturescape is a family-owned company that has been committed to providing high-quality lawn and landscape care services since 1986. With 42 locations across the Midwest and South, we have grown by prioritizing customer satisfaction and offering affordable prices.

We pride ourselves on having a team culture where management is invested in employee satisfaction and growth. Our team members are valued and respected, and we strive to create a positive work environment.

Job Description

We are seeking a part-time Sales and Customer Service Administrative Assistant to join our team at our Joliet, IL branch. As a key member of our branch, you will provide support to our customers and help us grow our business.

Responsibilities
  • Customer Interaction & Sales: You will be responsible for interacting with customers via phone and email, providing solutions-oriented communication and building long-term relationships. You will also identify opportunities to upsell our services to customers.
  • Branch Administrative Support: You will provide administrative support to the branch manager, including data entry, report generation, and customer payment processing.
  • Route Scheduling: You will schedule routes for our specialists to ensure efficient and high-quality service delivery to our customers.
What We Offer
  • Starting at $19.00+/hr with opportunities for weekly incentives
  • No experience necessary, with training provided by a company that cares about employee success
  • Generous benefits, including PTO, employee discounts, and a 401K plan with a 200% company match up to 6%
  • Typical annual raises and yearly bonuses
  • Advancement opportunities

We are committed to creating a sanctuary for our customers where they can enjoy their beautiful lawn and landscape. If you are passionate about customer service and sales, and want to be part of a team that values employee satisfaction, we encourage you to apply.