Healthcare Ambassador

3 weeks ago


Hackensack, New Jersey, United States HACKENSACK UNIVERSITY MED CNTR Full time
Welcome to Hackensack University Medical Center, where our team members are the heart of what makes us better. Our mission is to provide exceptional patient care and service, and we're looking for a dedicated individual to join our team as a Unit Services Representative.

As a Unit Services Representative, you will act as a welcome ambassador to our patients, family members, visitors, and physicians. Your role will be to facilitate and maintain positive guest relations by welcoming and explaining hospital and unit policies and procedures, and addressing problems and concerns.

In addition to providing exceptional customer service, you will also perform clerical support for the unit and Nurse Manager.

If you are a team player who is passionate about delivering excellent patient care and service, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Welcome and greet patients, family members, visitors, and physicians in a friendly and professional manner
* Explain hospital and unit policies and procedures to patients and families
* Address problems and concerns in a timely and professional manner
* Provide clerical support for the unit and Nurse Manager

**What We Offer:**

* Competitive benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment

**Requirements:**

* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment

**Why Work with Us:**

At Hackensack University Medical Center, we are committed to providing exceptional patient care and service. We believe that our team members are the heart of what makes us better, and we're looking for dedicated individuals who share our passion for delivering excellent patient care and service.
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