Customer Service Representative

4 weeks ago


Brownsburg, Indiana, United States Dash Dericks - State Farm Agent Full time
Job Overview

We are seeking a highly organized and efficient Customer Service Representative to join our team at Dash Dericks - State Farm Agent. As a key member of our agency, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues in a timely manner.
  • Use a customer-focused approach to educate clients about insurance options and provide personalized recommendations.
  • Collaborate with insurance agents to achieve sales goals and expand business opportunities.
Requirements
  • Excellent customer service skills and a strong focus on building relationships.
  • Previous sales experience, preferably in an insurance or financial services environment.
  • Able to obtain Property and Casualty License and Life/Health License.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Results-driven and motivated, with a passion for sales and customer service.
Benefits
  • Competitive salary and commission/bonus structure.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits and profit sharing opportunities.
  • Opportunities for growth and advancement within the agency.


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