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Logistics Operations Coordinator

2 months ago

Los Angeles, California, United States The Hartford Gold Group Full time
Job Description

We are seeking a highly skilled Logistics Coordinator to join our team at The Hartford Gold Group. As a key member of our operations team, you will be responsible for ensuring the seamless and efficient management of our shipment tracking, data entry, and client communication processes.

Key Responsibilities:
  • Manage and Track Shipments: Oversee the receipt, processing, and shipment of goods, ensuring timely and accurate delivery to our clients.
  • Coordinate with Vendors and Clients: Develop and maintain strong relationships with our vendors and clients, ensuring effective communication and resolution of any issues that may arise.
  • Resolve Issues: Identify and resolve any issues related to late or lost packages, ensuring minimal disruption to our operations.
  • Handle Insurance Claims: Process and resolve insurance claims for lost or damaged shipments, ensuring prompt and fair resolution.
  • Logistics Operations: Utilize your knowledge of UPS and FedEx to optimize our logistics operations, ensuring efficient and cost-effective delivery of goods.
Requirements:
  • Previous Experience: A minimum of 2 years of experience in logistics and supply chain management, with a proven track record of success.
  • Industry Knowledge: Previous experience in the precious metals industry, with a deep understanding of the unique challenges and requirements of this sector.
  • Technical Skills: Proficiency in order tracking software and systems, with the ability to learn and adapt to new technologies.
  • Problem-Solving Skills: Strong problem-solving skills and attention to detail, with the ability to identify and resolve complex issues.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to interact effectively with team members and external partners.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer:
  • Competitive Salary: A competitive salary based on your experience and qualifications.
  • Benefits: A comprehensive benefits package, including 401(k), dental insurance, health insurance, life insurance, paid time off, and vision insurance.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on helping you achieve your career goals.