Banquet Captain
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Banquet Captain to join our team at HYATT Hotels. As a Banquet Captain, you will be responsible for leading our banquet team and ensuring the success of events and functions.
Key Responsibilities:
- Lead and manage a team of banquet servers and coordinators to deliver exceptional service and ensure seamless event execution.
- Coordinate and execute event logistics, including setup, linen and table setting, food station design, and beverage service.
- Develop and implement strategies to enhance the overall event experience and drive customer satisfaction.
- Collaborate with cross-functional teams, including culinary, events, and sales, to ensure seamless event execution.
- Conduct pre-event meetings with clients and internal stakeholders to review event details and ensure understanding of expectations.
- Manage event timelines, budgets, and resources to ensure successful event execution.
- Provide exceptional customer service and respond to client inquiries and concerns in a timely and professional manner.
- Stay up-to-date with industry trends, best practices, and new technologies to continuously improve event execution and customer experience.
Requirements:
- Previous experience working as a Banquet Captain in an upscale, luxury, and/or boutique hotel environment.
- Alcohol and Food Handlers Certifications preferred.
- Refined verbal communication skills and ability to effectively communicate with clients, internal stakeholders, and team members.
- Ability to lift, push, and pull moderate to heavy amounts of weight.
- Ability to stand for extended periods of time.
- Must have schedule flexibility to work days, early mornings, nights, weekends, and holidays.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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