Service Operations Director

5 days ago


Hanover, Pennsylvania, United States Sullivan Hauling Full time
Job Overview

Sullivan Hauling is seeking a highly skilled Service Manager to oversee the service department, ensuring efficient and safe maintenance and repair activities.

">Key Responsibilities:
  • Lead a team of mechanics and technicians in managing the service department, including the Service Advisor, Parts Advisor and Shop Mechanics.
  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Oversee employee scheduling, time-off requests, and monitor work performance.
  • Investigate accidents or injuries and prepare reports of findings.
  • Confer with management to coordinate work activities, resolve employee grievances, and identify resource needs.
  • Counsel employees about work-related issues and assist in correcting job-skill deficiencies.
  • Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
Requirements

Essential Qualifications:

  • Minimum 8-10 years management experience in the heavy-duty diesel repair field.
  • 5+ years of experience in a shop or service center environment, preferably with a focus on fleet management.
  • Department of Transportation inspection qualified.
  • CDL Class A.
  • Possession of a valid MACS card for performing mobile AC repairs.

Salary Range: $90,000 - $120,000 per year, depending on qualifications and experience.



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