Retail Operations Leader

3 days ago


Hanover, Pennsylvania, United States Food Lion Full time

Job Summary: We are seeking a highly motivated and organized Retail Operations Leader to join our team. As a key member of our Retail Operations department, you will be responsible for ensuring that our customers receive fast, easy, flexible, and friendly service.

The ideal candidate will have strong leadership skills, with the ability to motivate and guide a team of associates. You will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent customer service.

Responsibilities:

  • Lead a team of associates to achieve sales and customer satisfaction goals
  • Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual
  • Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar

Qualifications:

  • High school graduate or equivalent preferred
  • Strong leadership skills and ability to motivate and guide a team of associates
  • Ability and willingness to learn multiple tasks and technical requirements of the job

Salary: $50,000 - $70,000 per year


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