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Front Desk Coordinator

2 months ago

McDonough, Georgia, United States Beacon Hill Full time
Front Desk Coordinator Job Description

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Beacon Hill. As the first point of contact for our office, you will play a critical role in ensuring a welcoming environment and providing exceptional administrative support.

Key Responsibilities:
  • File Management: Audit and review transaction files to ensure all required documents are present and ready for closing.
  • Follow-Up: Proactively follow up on any missing items, ensuring timely completion and accuracy.
  • Document Tracking: File documents as they are received and maintain a tracking system for document receipt.
  • Communication: Communicate with all parties involved in the transaction regarding any missing documents or necessary actions.
  • Customer Service: Handle phone calls from buyers and sellers, providing information and assistance as needed.
  • Reception Duties: Manage the front desk of our office, greeting visitors, answering phones, and providing general support.
  • Client Coordination: Assist with obtaining copies of buyer and seller IDs, seating parties in the closing room, and ensuring a smooth experience.
  • Office Management: Order office supplies and manage inventory to ensure a well-stocked and organized environment.
Qualifications:
  • A Bachelor's degree and two or more years of experience working in a professional services environment, with a basic knowledge and understanding of residential real estate.
  • Highly motivated and organized, with the ability to maintain a high level of attention to detail when working on repetitive tasks.
  • Ability to work both independently and as part of a team.
  • Strong follow-through and responsiveness are critically important.
  • Excellent communication skills, both verbal and written, with the ability to communicate professionally and respectfully with fellow employees and clients.
  • Proficiency in using email, phone, and other communication tools.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong ability to prioritize projects based on business demands while managing multiple requests from various individuals.
  • A strong commitment to customer service and adherence to deadlines and expected delivery dates.