Shelter Services Team Member

3 weeks ago


San Francisco, California, United States Switchpoint Community Resource Center Full time
Job Description
The Switchpoint Community Resource Center is seeking a dedicated and compassionate individual to fill the role of Program Manager Support Specialist. This position requires a strong ability to communicate effectively, empathize with clients, and provide critical support services. If you are passionate about working with a diverse population and have a commitment to helping others achieve self-sufficiency, we encourage you to apply.

Responsibilities
* Understand and implement Switchpoint's mission and values
* Adhere to the Staff Code of Conduct and policies and procedures
* Provide excellent customer service to clients and stakeholders
* Stay AWAKE and ALERT during shifts to ensure client safety
* De-escalate individuals in crisis as needed
* Perform program departure procedures and maintain confidentiality
* Distribute personal care items and oversee medication management
* Provide crisis intervention, safety planning, and resource information to clients and callers
* Coordinate referrals and ensure the safety and security of the shelter

Benefits
* Competitive hourly rate: $19 per hour
* Comprehensive benefits package, including medical, vision, dental, transportation allowance, paid time off, and 401(k)
* Opportunity to work with a dedicated team that shares our mission to empower those in need

Requirements
* High school diploma or equivalent required; degree in social work or related field preferred
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* CPR/First Aid certification a plus

How to Apply
Please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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