Patient Service Representative

3 days ago


West Orange, New Jersey, United States Kessler Institute for Rehabilitation - West (West Orange) Full time
Job Title: Patient Service Specialist

Location: Kessler Institute for Rehabilitation - West (West Orange)

Job Type: Full-time

About Us: Kessler Institute for Rehabilitation is a leading rehabilitation hospital with a commitment to excellence in patient care and community service.

Job Summary: We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support in our outpatient center.

Responsibilities:

  • Greets patients and families with a warm and welcoming demeanor
  • Answers phone calls and responds to patient inquiries in a timely and professional manner
  • Assists with patient intake and data entry, ensuring accurate and efficient processing
  • Verifies insurance coverage and obtains pre-authorization as needed
  • Schedules patient appointments and coordinates with therapists and therapy assistants
  • Operates the front office of our outpatient center, maintaining a clean and organized environment
  • Supports therapists and therapy assistants with administrative tasks and patient care
  • Performs daily cash balancing and weekly banking deposits

Qualifications:

  • High School diploma or equivalent required
  • Customer service experience preferred
  • Medical office experience required

Preferred Qualifications:

  • Knowledge of insurance verification and medical billing
  • Experience in healthcare administration or medical office settings

What We Offer: Kessler Institute for Rehabilitation offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Equal Opportunity Employer: Kessler Institute for Rehabilitation is an equal opportunity employer and welcomes applications from diverse candidates.



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