Case Specialist 2
4 weeks ago
We are seeking a highly skilled Case Specialist 2 to join our team. As a Case Specialist 2, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong critical thinking and problem-solving skills, as well as the ability to communicate effectively in Spanish.
Key Responsibilities- Connect with customers to understand their issues and concerns
- Manage and resolve customer complaints in a timely and professional manner
- Classify risks appropriately and maintain accurate records
- Provide written correspondence and email support to customers and business partners
- Serve as an intermediary between parties to resolve disputed matters
- 2+ years of experience in a customer service or financial services role
- Strong Spanish language skills, with the ability to communicate effectively in writing and verbally
- Excellent critical thinking and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
As a Case Specialist 2 at Randstad, you will have the opportunity to work with a dynamic team and develop your skills in a fast-paced environment. We offer a comprehensive benefits package, including health insurance, a 401(k) plan, and opportunities for professional growth and development.
At Randstad, we are committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and abilities. If you require a reasonable accommodation to apply for this role, please contact our HR team.
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Case Specialist 2
4 weeks ago
West Des Moines, Iowa, United States Randstad Full timeJob SummaryWe are seeking a highly skilled Case Specialist 2 - Spanish to join our team. As a Case Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity to utilize your Spanish language skills and experience in a dynamic and fast-paced environment.Key ResponsibilitiesConnect...
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Case Specialist 2
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