Healthcare Operations Coordinator
3 weeks ago
Kyo, LLC seeks a highly organized and detail-oriented Client Services Representative to join our team. In this role, you will be responsible for managing client information, processing payments, and facilitating communication with patients, health insurers, and staff. If you have excellent interpersonal skills, a strong work ethic, and the ability to multitask, we encourage you to apply
Key Responsibilities:
- Collect and manage client information to obtain authorization for ABA therapy.
- Process start/stop of client's services and process payments.
- Communicate effectively with patients, health insurers, and staff, providing timely and responsive information.
- Create, collect, and submit client documentation to health insurance payers.
Requirements:
- A.A. degree or B.S. preferred, or equivalent combination of education and experience.
- 2-3 years of experience in a customer-facing service position.
- Fluency in English and Spanish required.
- Sensitivity to cultural diversity, client care, rights, and ethical treatment.
Work Environment:
- This is a remote full-time position (~35-40 hrs/week).
- You must be located in state to attend in-person meetings at our Concord or Orlando office.
Benefits:
- $22-$24 per hour DOE.
- Vacation/Holiday pay.
- 401k program.
- Medical, vision, dental, and life insurance benefits.
- Cell phone stipends.
- Employee Assistance Program.
- A supportive, team-based environment.
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