Front End Team Lead

1 day ago


Rocky Point, North Carolina, United States Food Lion Full time
The Role

In this critical role, you'll oversee the management of front-end operations, including customer service, cashiering, and store office functions. You'll collaborate with senior leadership to implement strategies that enhance customer satisfaction, increase sales, and maintain a safe working environment. With your exceptional communication skills and problem-solving abilities, you'll inspire your team to achieve excellence in every interaction.

Key Responsibilities:
  • Provide fast, friendly, and flexible service to customers, adhering to our customer service standards
  • Assist in maintaining high-quality standards in the Front End Standard Practice Manual
  • Collaborate with the Customer Service Manager and Assistant Customer Service Manager to ensure effective implementation of strategies
  • Foster a positive shopping experience by engaging customers and promoting a welcoming store environment

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