Customer Service Ambassador

4 days ago


Saint Ignace, Michigan, United States Holiday Companies Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.

Key Responsibilities
  • Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
  • Product Knowledge: Stay up-to-date on product information, features, and benefits to effectively communicate with customers and make informed recommendations.
  • Store Appearance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and contribute to a positive team dynamic.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Medical, vision, and dental insurance, as well as a 401(k) plan with company match.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.


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