Business Lead Analyst

1 week ago

Charlotte, North Carolina, United States Citigroup Inc Full time
Job Summary

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Key Responsibilities:

  • Work with stakeholders across Business lines, for transformation projects to understand their business and process.
  • Understand current business process and provide functional design inputs for the proposed technology solution.
  • Create high quality documentation for Business and Functional Requirements
  • Manage traceability of requirements from BRD till Test Plan / Results.
  • Analyze huge data sets, create flow diagrams, prepare high level summaries and workflows.
  • Work in close co-ordination with the development leads on enhancements and defects and assist with troubleshooting / resolution of application defects.
  • Engaging successfully with software developers and testers to ensure quality delivery, on time.
  • Planning, estimating, managing risks and issues, project reporting, managing stakeholders, and building strong relationships with the business.
  • Assist in project execution through JIRA, providing tracking to technical teams and status updates to internal and business stakeholders.

Additional Responsibilities:

  • Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
  • Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
  • Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
  • Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
  • Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned

Qualifications:

  • 6-10 years of experience
  • Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
  • Experience with all phases of Software Development Life Cycle
  • Comprehensive knowledge of the principles of business analysis

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Job Family Group: Technology

Job Family: Business Analysis / Client Services

Time Type: Full time

Primary Location: 615 S COLLEGE STREET

Primary Location Full Time Salary Range: $107, $160,680.00

Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Additional Information: Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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