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Business Analyst
2 months ago
We are seeking a highly skilled Analyst, Process Improvement to join our team at Brightspeed. As a key member of our Process Improvement team, you will be responsible for analyzing and improving our customer financial services end-to-end processes, driving a continuous improvement culture, and implementing changes to increase efficiency and revenue.
Key Responsibilities:- Facilitate complex business and technical initiatives to drive process improvements
- Identify, analyze, develop, document, and lead complex projects to increase efficiency or revenue
- Consult with management on process project management and improvement
- Provide support for the overall management of customer financial services quality tools and techniques
- Lead and support project implementation for Customer Financial Services
- Bachelor's degree in Finance, Accounting, Business, or related field
- 3+ years of experience in a Process Improvement role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to create reporting mechanisms and processes to help leaders quickly identify and address business challenges
- Competitive compensation and comprehensive benefits
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive work environment
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled. We are committed to diversity, equity, and inclusion in the workplace.