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Key Account Management Assistant
2 months ago
We are seeking a skilled professional to support the management of important client accounts in the cosmetics industry.
Responsibilities:- Support the Key Account Management team in the area of drugstores and retail
- Manage the entire order process from placement to delivery
- Handle complaints and returns in close collaboration with customers
- Conduct sales and revenue analyses to identify areas for improvement
- Collaborate with other departments such as marketing, logistics, and accounting
- Create product profiles and cost calculations, as well as maintain customer data, terms, and prices
- Completed commercial training (e.g. industrial clerk) or a similar qualification
- Ideal experience in sales, preferably in the FMCG industry
- Strong analytical skills and a love for numbers
- Proficiency in MS Office and SAP R/3 is an advantage
- Basic knowledge of English for occasional phone calls
- A structured and proactive approach to work, with good organizational skills
- Excellent communication and teamwork abilities
We are committed to employing people with disabilities and offer a supportive work environment.